"I've never seen anything quite this extreme," said Andrew Johnson, Ryan Plumbing field supervisor.
The cold temps showed no mercy for mobile homes in a Victor neighborhood. Homeowner Alex Penn noticed he had no water during a 3 a.m. bathroom break.
"I was going to wash my hands and go back to bed and there was no water. I went nuts, you know, said Penn.
What's nuts is that the entire neighborhood had the same problem.
"We're looking at 25-30 homes that are affected, just in one park, which is just phenomenal," said Johnson.
The phenomenon has Johnson and six crews of plumbers working overtime.
"We're having quite a busy day today," said plumber Cameron Updike.
Plumbing crews spent much of the day thawing frozen pipes. They say the pipelines of manufactured homes like these are targets when temps freeze, even if homeowners like Alex thought they were prepared.
"The heat tape itself had failed, so although the homeowner thought they were prepared, this kind of arctic blast is still going to freeze your lines if everything is not operational, you know," said Updike.
Johnson says in addition to wrapping your pipes in heat tape, let your faucets drip.
"Moving water doesn't freeze," said Johnson.
A lesson learned for homeowners ready to get things up and running again.