"It's a long time. Long, long time."
When Sandra Poole thinks about her only daughter, she thinks first of the good times.
"She liked to have parties, and she was very popular."
But to say that this time of the year is hard on Sandra doesn't even begin to describe it.
"Meantime, life goes on. I sit here and think about her all the time, and..."
Sometimes, the words just can't be found.
Sandra keeps scrapbooks of her daughter, Sharon Shechter. One in particular, is not the kind of scrapbook any parent should ever have to keep.
"This is the people from Albany, whose daughter was missing also."
Among the keepsakes, missing persons posters, asking for help in finding her daughter – a divorced mother of three – who disappeared 12 years ago Monday.
"I just wish there would be something. Something to get somebody excited about this to do something about it, you know?"
The last time anyone reported seeing Sharon Shechter was late on the afternoon of December 9, 2001. Three days later, her van was found in the parking lot of a Gates motel. There was blood inside the van.
Still, at the time, Sandra remained hopeful.
"When they found the van I thought for sure that they would have something."
But 12 years later, no one knows exactly what happened to Sharon Shechter.
"Oh, it's so hard."
Sandra says nowadays she rarely hears from investigators. Those who handled the case after her disappearance have since retired.
"They were really good. They were doing everything they could to find something, you know?"
She knows someone knows something. Sandra has her own ideas about what happened, and despite twelve long years, she holds on to the hope that her daughter's disappearance will eventually be solved.
"But it will come out in the end. It will come out. I know it will."